When and how could I receive my tickets?

You can receive your tickets within 24 hours by email after receiving full payment. Electronic tickets will be sent to clients via e-mail that they must print them and carry with them at the airport. In case that the customers require printed itinerary, then the prints would be delivered through courier/post and in that situation, suitable charges will be mentioned at the time of booking.

If I need to cancel or change my ticket, what should I have to do?

Before the departure of flights, you can cancel or change your ticket by simply talking to our Customer relation representative over the phone or you can also write them an e-mail to cancel your ticket. If we do not receive any remaining payments within 72 hours of the booking, then the reservation will automatically be canceled. All the tickets are issued on the basis of non-refundable and non-endorsable unless stated otherwise.

Why Should I book through eTrips & Tours?

One benefit of making your air reservations with us is that we are able to understand your needs whilst arranging your travel itinerary. Our travel consultants will be able to suggest the best airlines with the most flexible conditions for your travel. We also monitor the travel itinerary and are able to advise of any changes that the airline may make. Finally, we know which airlines are the most reliable, have good on-time records and are more passenger orientated.

Can I use someone else's credit card to pay for a ticket?

We only accept the Debit / Credit card of the leading passenger. If the Card holder is not the passenger, means he is not travelling then we do not accept the card payment online or over the phone. In that case, the Card holder must come to our office with the chip and pin card and we will physically charge / process the card on our machine.

What Reservation problems should I expect?

If you are planning on traveling during any holiday period, it is advisable to plan well in advance. Generally 3-6 months ahead is advisable. Also you would be able to get the best deals within this period. Closer to departure in holiday period, airlines often close out availability on cheaper fares. However, if you are looking for a late getaway, we would still be delighted to assist in your travel plans.

eTrips & Tours | Privacy Policy

Information We Collect

We collect personally identifiable information ("Personal Data") about you that you provide to us while using the Site. Personal Data includes information that can identify you as a specific individual, either alone or when combined with information from other sources, such as your name, address, phone number, or e-mail address. We may also collect non-personally identifiable information, which may be linked to your Personal Data, including your log-in name, and IP address. Third parties also may collect non-personally identifiable information on our Site as described below. Such third parties may be located in countries which may not provide for the same level of protection as the laws in your home jurisdiction.

How We Use the Personal Data We Collect

We will use the information provided by you in order to respond to your inquiries, provide you with requested information, and verify your identity where necessary to respond to your request. We also use information collected on our Sites for our own business and legal purposes, including to administer, improve, and personalize the Site and our services, to maintain network security and performance and protect against cyber-attacks, to market our and our affiliate’s services, and to comply with and enforce applicable laws, industry standards, contractual commitments, regulatory, law enforcement, civil, or judicial inquiries/subpoenas, and our own policies.

How We Protect the Personal Data We Collect

To prevent unauthorized access, destruction, use, modification, or disclosure of your Personal Data, we have implemented and maintain reasonable security procedures, methods, and technologies appropriate to the nature of the information. This includes restricting access to Personal Data to those employees who need to know it, training our employees about the importance of privacy and security of Personal Data, and implementing internal policies and procedures governing the collection, use, retention, and disclosure of Personal Data.

Changes to the Privacy Notice

The Privacy Notice is subject to change at any time. If we make changes to this Privacy Notice, we will update the date at the top of this page or you may contact us at info@etripsntours.com. Any changes we make to this Privacy Notice become effective immediately when we post the revised Privacy Notice on this page.

If you have any questions regarding this policy, or you wish to update your details, please inform us using the Contact Us facility on our Site. eTrips & Tours is located at 19 Chartist Road, Birmingham, B8 1QB, UK. Thank you for visiting the eTrips & Tours.